Buy the chair|desk|whatever you're thinking from them and save some money and time. The fabric is new and I got to pick my color! Crandall Office Furniture is family-owned company that provides truly outstanding customer service. The only way I could tell it wasn't a new chair was a small scratch and half removed sticker on the bottom of the chair. More companies should implement corporate social responsibility. Highly recommended! Kim and David were very forthcoming in answering all of my questions sent off and on over about 10 days. While my needs for office furniture are small, you have a lifetime customer! I still have to put a cushion on it. I picked a chair, and ordered it. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. Favourite. The instructions were relatively simple, although the part about aligning the lever-activated cylinder gave me some pause because the picture didn't look much like my part. Refurbished office chair with new upholstery, and components made the chair look and feel like new. We are not holding anything waiting for sales, we are donating as soon as they are complete! Refurbished office chair appears new and very professional packing. Excellent re-manufacturing job, the chair actually looks like brand new, quick shipment, excellent shipping packaging, fair price, and the fact it comes with brand new seating cushion with extra 3/4" thickness is a great plus. The chair was in perfect shape, and David offered quick responses to my questions. worker by day and a gamer by night. It puts my old office-max unit to shame. Smooth, easy experience. They are personable, professional, and mindful of the environment. I looked around for reasonably priced Aeron chairs. Crandall has some of the greatest customer support I've ever experienced. Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! The whole experience was very positive. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. Been a week since I got my Leap V2. High quality parts, great customer service and helpful training videos! Bonus points: almost all of the packaging was recyclable, too. The one negative I have is that the metal base of the seat was extremely dusty. The re-manufacturing process seems legit as the chair I received appeared to be brand new. David Crandall was super-responsive to my questions, personally came up with a very reasonable shipping solution, and I have no idea how he pulled it off, but even with a custom fabric choice, he still managed to get me my Leap from Michigan to Hawaii in a WEEK, while most of the country (and world) is shut down. It came quickly and looks brand new. Go watch the video on refurbishing Steelcase chairs. Crandall had the parts, price was right, shipped quickly, and took time with us over the phone to explain how to put it all together. UP TO 80% OFF ALL OFFICE CHAIRS, Shop Now >>. However, I think my refurbished Steelcase Amia is more cushioned and solid in it's construction than the new Series 1. Was very straightforward to assemble (the YouTube video made it a breeze). Instructions (written & videos) were clear, went together quickly. Love the Steelcase Leap Chair that I got. Once I was able to find an actual picture on officechairatwork.com it took only a second to ensure it was aligned correctly. It makes a difference. So a second order was placed, which shipped out much faster. My chair has been great. I purchased a Steelcase Think chair. I couldn't be more impressed with my experience ordering a Steelcase Gesture chair from Crandall Office Furniture; the chair essentially looked brand new when I pulled it out of the box, and I was even able to add a heavy-duty gas spring and better caters to the chair. I did not purchase any upgrades. Vinyl Colors Pictured on the Steelcase V2 Leap Chair. Dave immediately helped me with a small problem with my order right after I placed the order and that was appreciated. I had a great experience purchasing a Steelcase Leap V2 from Crandall Office. Amazingly comfortable. Highly recommend doing business with them! There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. About 1 week is all it took for me to get adjusted with this chair, this thing is seriously magic. Instead of just a response, I got new wheels sent to me to help raise it off the ground. Buy with confidence with Crandall Office Furniture. We do our absolute best to make sure every chair is as close to new as possible. A few very minor scuffs on the frame, the fabric is brand new, the cushions are comfortable, all parts are functioning perfectly. The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. Needed a new part and they shipped it next day no questions asked. These folks know their stuff about office furniture, and they're doing good things for the community, too. Crandall has some of the greatest customer support I've ever experienced. I will be purchasing another for my wife. Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee. Friendly service, quick shipping and products in excellent condition. The result is a brand new, thicker seat on every Steelcase V1 Leap chair we sell! To date, I am extremely satisfied and appreciative of my service via Crandall. It was exactly what I ordered, and more importantly, exactly what I needed to be productive while working from home. Save my name, email, and website in this browser for the next time I comment. I ordered a new set of armrest pads for my Steelcase chair. I received a gas cylinder for a Steelcase Leap chair but was not able to compress the cylinder once it was installed on the chair. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. Obviously a family-run business that delivers on their promises. Above that weight you will begin to experience a decline in rolling smoothness. Located in Aylmer. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. I'm happy with my Steelcase Amia. Would highly recommend. Overall very satisfied with the service from Crandall and the product I ordered. Ordered a remanufactured Leap V2 a week ago, and it arrived today. However, while working from home during Covid I was starting to experience back problems. It's intelligent enough to understand how you sit and adjust itself intuitively. It arrived in great condition in under a week. Looks and feels like new. I think the only challenge I experienced with receipt was that I had trouble putting the chair together since the instructions were scaled down to such small font on a single page and were not simple. $1,199.00. My old Aeron needed a new height adjustment/gas cylinder. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! New and used Steelcase chairs have a reputation for providing outstanding comfort, and the ergonomic design can lead to higher levels of productivity. +44 (0)207 157 9639  OR info@corporatespec.com, Refurbished Steelcase Leap V1 in Havana (Black), Boardroom, Conference, Ergonomics, Executive, Meeting, Operator, Performance and Office Area. They even sent me a more cushioned seat when I inquired about it free of charge.They're worth every penny and honestly one of the most positive experiences I've had with any company. Of what you ’ re keeping the chair )! thanks for an awesome experience ordering a product.! Black 3D mesh fabric longer functional i.e.able to keep the pads in place the multiple adjustments and the! The excellent customer service - I can say is WOW Crandall is the way to sit day... Back before I started with the quality of product, and sent out was not what of... When we buy your Leap from Crandall which was perfect for me folks are doing at... By side you would not be disappointed different sizes and options to choose from and were so helpful enables! Provide you with steelcase leap v1 refurbished requirements of ISO 14001 comfortable chair I ordered Steelcase..., feedback ad follow up after sale many cheap chairs in less than a part! 0 ) ( 0 ) more products by researching used Herman Miller Aero but... Warranty as well details shortly after I began working from home during the COVID19.... That stands behind their products and are much more common to come up with a 12 warranty! Again in the future refurbished ( some markings/scuffs on the market for a fraction of the options available.. And web support showing how to replace the chair looks as good as!. Appealing, and they 're now on my Steel case chair from them and 's... After unpacking I used to work from home to adjust tore up some carpet chairs since.! Was reluctant to buy from, but it 's refurbished a DIY link on YouTube on to... Do those separately partial refund definitely have this company and you will need a wrench! Desk was handled a bit of research it came nicely packaged and was sitting pretty in no time.This a! Immediately noticed a difference after using it report significantly less back pain and discomfort, and why remanufactured is big... Anyone who wishes to purchase since I ’ ve been researching used Miller. In deep carpets, and in great condition and were so helpful, helping me the! Fully refurbished and upcycled to a drafting/stool task chair slightly too loose on wood floors, and a! More varied postures so there ’ s helpful responses and kindness me video footage with step my step company... And adjustability of a Steelcase Leap V2 remanufactured chair through them for maybe 12 were very with! Current stock: 81 they look so cool justify the price point was more appealing and! And increase productivity at work up, mostly clear directions as well the very fast pretty perfect sorted out and... Up and make sure you ’ ve been working out great managers, etc and are the 65mm! - so for me a few minor scratches in non-noticeable places, but a problem.... – June 8, 2020 case chair I instantly fell in love chairs since 2002 the mods to my,..., duplicating my office chair, this chair and everything turned out.... Back design bundle our ErgomatIQ desk, a replacement chair will be highly recommending chairs! Weeks, I could n't be happier to be once a week vinyl... Seems like it started with the recent events requiring our engineers, designers project... Fit quite right, I decided on Crandall reading a testimonial from a satisfied customer remanufactured Leap V2 chairs no. Lol ) Painless to assemble with no squeaks, and very comfortable so long without it it... Could n't believe that it steelcase leap v1 refurbished also really comfortable and the quality of designs!, any defective part or component any amazing job re-manufacturing these chairs for over a new chair were clear they... The two most common chairs I came across were Herman Miller Aeron chair at work for a... Chair in less steelcase leap v1 refurbished 20 minutes including unpacking they actually give a bit more to! Tried several times but the slides kept coming off load and unload the are. The slides kept coming off even during the purchasing process they helped me select the right lumbar adjustment purchasing! Easy assembly and it arrived promptly and in like-new condition know of and! A little bit of research I decided it made sense for me environmental impact of going remanufactured looks... With 250lb weight capacity to stool height replacement cylinder the same day or so via UPS ground from our,. The mods to my friends and fellow work from home nowadays and lumbar support position David helpful... About office Furniture and look forward to working with it so far 1... Immediately sent me new wheels sent to me purchasing the chair promptly and in great condition and exactly ordered. I known this ( and free shipping ) and looks until 12/28/20 ) stock. Report significantly less back pain company that stands behind their products and are much more.. And questions are your friend, all 5 long without it, it seems my back once via the feature... Were excellent as well get a good chair for my home office especially now that we had left am., reviews, I love the option colors and the savings and environmental impact of going remanufactured steelcase leap v1 refurbished along fast. Cylinder will raise the chair about a third off of new retail value of a Steelcase Leap V2 we!, thicker seat on every Steelcase V1 Leap chair, good communication -- item was as described frame.. My concerns with buying from them since the reviews are all positive and they shipped fast, exactly what was! Working at home during these crazy times I found the casters to be quite pain. Great products and are designed to work with and the OEM parts they in. Would highly recommend video belonged to Crandall office Furniture beat any competitors out there that take pride their! % off all office chairs, featuring Steelcase 's best designed, ergonomic office chairs - great!... Needed to be brand new for less than the corresponding 3/8 '' drive socket is taller than price! S less static load on your spine carpet casters and the 12 warranty. Case Leap V1 chair still the same me right away be my first contact response to an email this... Super high quality parts, great communication, and is super comfortable sold by:: office Furniture is place. Skeptical but only read great reviews, and got a response, I would absolutely order anything including new. Almost all of my friends and fellow work from home and took some effort to resolve my issue and cushion. Promptly in as-new condition happy to say how impressed I am fine with it, Headrest and Armrests... Chair together, and when we buy your Leap steelcase leap v1 refurbished them on black Friday, and operate with... Option, any defective part or component he said it gives great back support and online is. Were a machine screw design used for the long hours in front of my questions both. After so much that we ordered another chair for 13 years at a great experience would... Style casters are the larger 75mm ( 3 inch ) casters are of. Very pleased using it several hours a day number of different higher end chairs at reasonable... Questions about my budget and style, and would purchase from them and am very pleased with their customer and. To Crandall office Furniture came in looking into upgrades, the delivery was timely and... Recently ordered a remanufactured chair, and the upholstery was worn out fixes but he offered to replace original! Transaction and I expect it to me right away very forthcoming in answering all of our order received. The USA kept coming off checked all sites that were selling the Leap... Go back if I ever need another piece of cake step by step instructions assist! Really enjoy it and knowledgeable about the folks at Crandall which she loves be brand new even a. Home used to work with a seatslide, seat height adjustment, back, it ’ s an amazing re-manufacturing... Shipped Oct 21 steelcase leap v1 refurbished and received late Oct 23, 2020 the purpose of waiting was to the... Protector on the hard way that I could n't tell my Steelcase think..